Are you really sorry, how do you communicate? Do you really care or just pay lip-service to the words. In both our private lives and business it is how we communicate that makes all the difference. Relationships between people and negotiations depend on win-win solutions, on empathy and seeing the other persons view. As the Hiawatha saying: you have to walk in the other mans shoes to know how they are feeling. Cooperation between parents and children or teenagers depends on the understanding, trust and empathy of the relationship. Prisoners who meet-up with their victims and show remorse can make … Continue reading Are You Really Sorry – How Are Your Communicating Skills?